A1: Don’t worry. Please feel free to contact us. In order to get more orders and give our customers more convenience, we accept small orders.

A2: Of course, you can. If you don’t have your own freight forwarder, we can help you.

A3: We accept all OEM&ODM orders, just contact us and give me your design. We will give you a reasonable price and make samples for you as soon as possible. Click to contact us for solutions.

A4：First of all, sign the PI and pay the deposit, then we will arrange the production. You need to pay the balance after the production is finished. Finally, we will ship the products.

A5: We usually give you a quotation within 8 hours after we receive your inquiry. If you are very eager to get a quote. Please give us a call or let us know in an email so that we can give priority to your inquiry.

A6:We can offer a variety of options such as express, ocean, and air freight. We will match the most suitable route according to your time and financial requirements.

A7: We accept a variety of payment methods including bank transfers, credit cards, and letters of credit. Specific payment terms can be negotiated to suit your business needs.

A8: Delivery times vary based on product availability and shipping method. Typically, Customized orders are fulfilled within 3-5 weeks. Expedited shipping options are available upon request.

A9: Yes, we offer volume discounts for large orders. The discount rate depends on the quantity and product type. Please contact our sales team for a detailed quote.

A10: Absolutely, we can supply samples for most of our products. Sample costs and shipping fees may apply. Contact us to arrange sample delivery.

A11: Yes, we offer comprehensive after-sales support including product installation, maintenance tips, and troubleshooting. Our dedicated support team is here to assist you.

A12: We conduct rigorous quality control processes including material checks, in-process inspections, and final product testing to ensure that all products meet our high standards.

A13: Yes, we offer customized packaging solutions to align with your branding and shipping requirements. Please share your specifications with us.

A14: We can handle customs clearance for you as part of our shipping services, or you can arrange it through your own agent. We will provide all necessary documentation.